Aborted downloads

A few users have reported that they have problems downloading installers or archives of KNIME Analytics Platform. The download proceeds close to the end and then aborts. It can be resumed without problems, though. The problems seems to be caused by our Content Delivery Network (StackPath) and they asked for some information to debug this issue. In case you experience this problem, can you please execute the following commands and send the output to me:

  • traceroute download.knime.org
  • mtr -r -c 30 download.knime.org (use WinMTR on Windows)
  • wget <url of file> --header="x-maxcdn-debug: true" -d

If you are not able to execute all commands, please still send me the output of the others.

Thanks!

Hi Thor - In which environment should I execute these commands? Terminal on Mac? Other? Thanks for clarifying. M

Hi @Petracchi1 -

Wow, this thread is a blast from the past :slight_smile:

In case you were running into problems with our download server today, we had a bit of a hiccup, but that should be fixed now. No need to follow Thor’s instructions above.