Are there known reasons why user of the KNIME webportal are logged out while using it? #2

Hi all,

unfortunately I have to bring up our longlasting issue again, hoping to find a way to solve that. Our users keep to be randomly logged out of the webportal of our servers.

I have not been able to find any rule behind that. What I can say nowadays it that things from the old ticket seem not to be related Are there known reasons why user of the KNIME webportal are logged out while using it?.

It can happen right after clicking next, during reading or editing a node view, while doing nothing for short (three minutes) or long time (hours).

I would like to find out if others have the same problems, if there are solutions already available and if not, how I can systematically analyse that and find a solution with you.

Just a side information: This disconnect can lead to the effect, that all executed workflows in the webportal for that specific user are lost/not shown anymore.

Many thanks in advance
Lars

PS. We are still running version 4.8.1.

Hi @laval,

I’ve contacted you via PM for further investigation.

Best,
Marten