Call Remote Workflow - Read Timeout Problem

workflow|690x248
Call_Remote_Workflow|690x446
Hello,

I have a problem with Call Remote workflow and I need your help please:
So, I have a workflow that contient 3 call remote workflow.
When I excute my workflow sometime it’s run succesful and sometime I get this error
Call Remote Workflow 4:6 - ERROR: Execute failed: Read timed out
Please have attached two screenshots :

  • Screeshot 1 : The workflow to excute
  • Screeshot 2 : One of 3 Call Remote Workflow.

Is there a parameter that needs to be changed?

Best Regards,
Zeineb

Hi Zeineb,

Did you try setting the asynchronous option in the Call Remote Workflow node configuration dialog. That is required in the case of a longer running workflow.

Best,

Jon

Yesss.

Hi Zeineb,

I think we’d need to take a look at the server log files to get to the bottom of that. I’ll write you a DM where you can attach the log files. If you have admin access to the server there is a button in the AdminPortal that allows you to download the logs as a single zip file.

Best,

Jon