# Can’t connect to Knime Hub. My-KNIME-Hub disappeared from the menu.

**URL:** <https://forum.knime.com/t/can-t-connect-to-knime-hub-my-knime-hub-disappeared-from-the-menu/88695>\
**Category:** KNIME Community Hub\
**Created:** [June 18, 2025, 6:27pm UTC](https://forum.knime.com/t/can-t-connect-to-knime-hub-my-knime-hub-disappeared-from-the-menu/88695 "2025-06-18T18:27:12Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![VitaliiKaplan](https://forum-cdn.knime.com/user_avatar/forum.knime.com/vitaliikaplan/32/82574_2.png) [@VitaliiKaplan](https://forum.knime.com/u/VitaliiKaplan)\
**Post date:** [June 18, 2025, 6:27pm UTC](https://forum.knime.com/t/can-t-connect-to-knime-hub-my-knime-hub-disappeared-from-the-menu/88695/1 "2025-06-18T18:27:12Z")

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Hello! I can’t connect to Knime Hub.  
“My-KNIME-Hub” disappeared from the menu.  
No errors.

I found the same question here [can't connect to Knime Hub](https://forum.knime.com/t/cant-connect-to-knime-hub/63794)  
@ [awalter17](https://forum.knime.com/u/awalter17) can you please fix my case the same way it was fixed for @ [Carloscowa](https://forum.knime.com/u/Carloscowa)?  
Is it the same situation?  
What is the status of bug ticket about it?

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**Author:** ![VitaliiKaplan](https://forum-cdn.knime.com/user_avatar/forum.knime.com/vitaliikaplan/32/82574_2.png) [@VitaliiKaplan](https://forum.knime.com/u/VitaliiKaplan)\
**Post date:** [June 19, 2025, 1:15pm UTC](https://forum.knime.com/t/can-t-connect-to-knime-hub-my-knime-hub-disappeared-from-the-menu/88695/2 "2025-06-19T13:15:30Z")

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![image](https://forum-cdn.knime.com/uploads/default/original/3X/e/7/e78b998176d05fc11f6ef6f56246b7b5786f7a2b.png)  
Now it looks like this.

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**Author:** ![leo\_woerteler](https://forum-cdn.knime.com/user_avatar/forum.knime.com/leo_woerteler/32/48673_2.png) [@leo\_woerteler](https://forum.knime.com/u/leo_woerteler)\
**Post date:** [June 23, 2025, 5:28pm UTC](https://forum.knime.com/t/can-t-connect-to-knime-hub-my-knime-hub-disappeared-from-the-menu/88695/3 "2025-06-23T17:28:25Z")

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Hi @VitaliiKaplan, welcome to the forum!

Can you go to `Preferences` → `KNIME Explorer` and check (1) whether the `My-KNIME-Hub` mountpoint still exists and (2) whether it is active (checkbox checked)?

 ![image](https://forum-cdn.knime.com/uploads/default/original/3X/d/4/d4c9da62610953d1330560e523ec84b647a4f672.png)

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**Author:** ![VitaliiKaplan](https://forum-cdn.knime.com/user_avatar/forum.knime.com/vitaliikaplan/32/82574_2.png) [@VitaliiKaplan](https://forum.knime.com/u/VitaliiKaplan)\
**Post date:** [June 24, 2025, 4:50am UTC](https://forum.knime.com/t/can-t-connect-to-knime-hub-my-knime-hub-disappeared-from-the-menu/88695/4 "2025-06-24T04:50:56Z")

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@leo_woerteler, thank you!  
It works. The problem solved.  
The table “KNIME Explorer” in Preferences was empty. I have added “My-KNIME-Hub” manually.

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**Author:** ![leo\_woerteler](https://forum-cdn.knime.com/user_avatar/forum.knime.com/leo_woerteler/32/48673_2.png) [@leo\_woerteler](https://forum.knime.com/u/leo_woerteler)\
**Post date:** [June 24, 2025, 8:02am UTC](https://forum.knime.com/t/can-t-connect-to-knime-hub-my-knime-hub-disappeared-from-the-menu/88695/5 "2025-06-24T08:02:42Z")

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Great that the fix was so easy! It’s still concerning that the entries vanished in the first place, though. Do you happen to be on the “Nightly” build of KNIME Analytics Platform or the 5.5.0 Release Candidate? If not, which version did this happen with?

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**Author:** ![VitaliiKaplan](https://forum-cdn.knime.com/user_avatar/forum.knime.com/vitaliikaplan/32/82574_2.png) [@VitaliiKaplan](https://forum.knime.com/u/VitaliiKaplan)\
**Post date:** [June 24, 2025, 12:40pm UTC](https://forum.knime.com/t/can-t-connect-to-knime-hub-my-knime-hub-disappeared-from-the-menu/88695/6 "2025-06-24T12:40:21Z")

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As I see, I have 5.4.4.

 ![Screenshot 2025-06-24 at 15.18.32](https://forum-cdn.knime.com/uploads/default/original/3X/0/4/049a934a5113bfe10de14402a4f0e42ac7eda09f.jpeg)  
 ![Screenshot 2025-06-24 at 15.19.07](https://forum-cdn.knime.com/uploads/default/original/3X/f/4/f441fadfac7d050ec849ac0baa7ea28cbaa92b5a.jpeg)  
If you need more information, please tell me.

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**Author:** ![leo\_woerteler](https://forum-cdn.knime.com/user_avatar/forum.knime.com/leo_woerteler/32/48673_2.png) [@leo\_woerteler](https://forum.knime.com/u/leo_woerteler)\
**Post date:** [June 24, 2025, 6:07pm UTC](https://forum.knime.com/t/can-t-connect-to-knime-hub-my-knime-hub-disappeared-from-the-menu/88695/7 "2025-06-24T18:07:07Z")

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Thanks, very helpful! I can’t say what made the entries disappear, but at least it’s not something we introduced with the latest changes for the upcoming 5.5.0 release.

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**Author:** ![system](https://forum-cdn.knime.com/uploads/default/original/1X/ab3ccf34482a0329361734a18199390177204f15.png) [@system](https://forum.knime.com/u/system)\
**Post date:** [July 1, 2025, 6:07pm UTC](https://forum.knime.com/t/can-t-connect-to-knime-hub-my-knime-hub-disappeared-from-the-menu/88695/8 "2025-07-01T18:07:41Z")

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