Churn / Cancelation / Retention Analysis

This KNIME workflow focuses onclustering telco customers. As in all exploratory data mining, it is unknown beforehand what number of clusters will be appropriate, therefore the workflow allows the user to specify different numbers of clusters for K-means to calculate. Each set of clusters has its’ cluster centers and variances combined and presented both as a report and automatically into a spreedsheet so that clusters can be interpreted.

This is a companion discussion topic for the original entry at