# Customer Comments Minning Use Case: Data Preparation

**URL:** <https://forum.knime.com/t/customer-comments-minning-use-case-data-preparation/27297>\
**Category:** KCH Workflows\
**Created:** [September 13, 2020, 10:20pm UTC](https://forum.knime.com/t/customer-comments-minning-use-case-data-preparation/27297 "2020-09-13T22:20:01Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Hub](https://forum-cdn.knime.com/user_avatar/forum.knime.com/hub/32/5438_2.png) [@Hub](https://forum.knime.com/u/Hub)\
**Post date:** [September 13, 2020, 10:20pm UTC](https://forum.knime.com/t/customer-comments-minning-use-case-data-preparation/27297/1 "2020-09-13T22:20:01Z")

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We took dataset from Skytrax - Air Travel review website (www.airlinequality.com) as an independent customer forum, which has become a leading review site for airline, airport and associated air travel traveller reviews. This website has no financial association or affiliation with any airline or airport featured. The Skytrax name is associated with Quality Excellence throughout the world by the air transport industry, and is recognised for it’s Airline and Airport Star Rating, the World Airline Awards and Airport Awards

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This is a companion discussion topic for the original entry at [https://kni.me/w/gARFYaqgBJR3ZDZ1](https://kni.me/w/gARFYaqgBJR3ZDZ1)