Hi @kevinnay,
This error usually comes up when your network environment can’t get an IP to access hub.knime.com. This is likely due to corporate network restrictions.
You may need to configure a Proxy in the preferences, or may need to instruct KNIME to accept SSL certificates (needed for https connections) that may be pre-installed on your local machine by your IT.
To do the latter, append two entries to your knime.ini as seen here:
If needed, you can configure a proxy (details would be provided by your IT team) under Preferences > General > Network Connections. Here is an example:
Kind regards
Marvin