We are trying to automate things in Invoice delivery through email, but the workflow sending emails is processing through outlook server address but a Copy of the email does not appear in the sent emails folder. could you please advise how the sent emails can be accessed?
You will not get emails into a “sent” folder (on IMAP, Exchange, etc.) this way, as the “sent mail” functionality is pure SMTP.
Typically you would solve it this way: Send the email to yourself in CC/BCC (and then configure a rule which moves it to the desired folder; you’d need to do this “locally”, i.e. in your mail software or probably mail server).
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