I have purchased a license for the JChem Extensions to KNIME, but I am unable to contact the server to download and install the extensions. Is this possibly a version mis-match? I am running KNIME version 4.0.2. Thank you.
EDIT: I contacted the New York office of ChemAxon. They confirmed that the link to the server in Japan is outdated. Nevertheless, it is possible to install the nodes via the Community link and activate them with a valid license.
Where is this “Community link” you casually mention from which JChem Extensions can be downloaded? I have been searching for these extensions for a while.
Hi @ipazin,
Thank you for your reply, and apologies to OP for the curtness of mine. I was under a time crunch and highly stressed, but that’s no excuse.
The issue was completely my fault: I had an incompatible version of KNIME installed (2.5.1). When I downloaded 4.1 and updated, the InfoCom link from Japan (provided by ChemAxon licensing department) worked just fine.