Welcome Page is not displayed properly

I unstalled the latest version 4.2.3 and started the analytics platform.
Unfortunately the welcome page is not displayed and without any function.


Changing browser from firefox to internet explorer did not solve the problem.
Could a “ü” in my windows user name cause the problem?
Best regards
Oliver

Hi @oliverduerrHSE

This will most likely be proxy related, I have the same issue. Out of interest are you able to check for updates?

Thanks,

Matt

Hi Matt_D,
update check is working, but it currently says “No updates were found”
Oliver

Hi @oliverduerrHSE

Sorry I didn’t come back to you! I have a proxy issue which does the same to my welcome page as you but also will not allow me to check for updates. I have to run as admin to do so. I assumed your issue would be the same but apparently not. I’m unsure on what it could be.

Matt

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