Ask K-AI authentication error

New version 5.4 error while trying to authenticate on Ask K-AI.

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Hello @rsalencar,

Is this still issue still occurring? Do you have any specific steps that make it reproducible or was it a one time thing that happened?

TL

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it was working before now i reinstalled the new version and its happening again, same error. any help?

Quick question, do you use proxies?

Yes we do use proxies. Its a corporate enviroment.

I am unable to recreate the scenario at my end. I think some of the files didn’t installed/upgraded correctly.

Right, thank you, will try to reinstall again and see what happens.