GReetings all,
Knime is awesome, so much so that my colleague want to use it as well. Except when trying to install it on their PC we get this error :
I use a community node in my workflow so the update is needed…
We tried altering the network settings but that doesn’t seem to be working.
Any ideas what we should try ?
Hi @Startide, often this type of issue can occur if you (or your colleague in this case) are being blocked by your network e.g. using a firewall or proxy server.
Are you normally able to access the KNIME updates and extensions directly from KNIME?
Does it work ok on your pc, but not work on your colleague’s? Is it possible they have different network configuration outside of KNIME, where perhaps they are using a proxy server but you are not?
Have you been able to install anything else directly (eg from the community hub) on your colleague’s PC?
As a workaround, are you able instead, to download the zip version of the 5.4 community extensions as mentioned in this guide:
https://docs.knime.com/latest/analytics_platform_extensions_and_integrations/index.html#_update_sites_for_community_extensions
specifically the following zip file: https://update.knime.com/community-contributions/trusted/5.4/TrustedExtensions-5.4-latest.zip
A quick guide to adding the zip as a local update site can be found here:
https://docs.knime.com/latest/analytics_platform_installation_guide#_adding_local_update_sites
If your pc has access, but your colleague’s pc doesn’t, it may be you need to download the zip file onto your pc and then transfer it, or give (share) access to the file.
Thanks a bunch, indeed their knime doesn’t update either through the gui, and yes that’s probably a proxy issue. Weirdly enough that works on my own laptop despite them both being managed by our employer… weird weird
I’ll try the local / manual update and let you know.