Hi all,
I seem to be in a loop when trying to change my password, can anyone help? when I click on forgotten password from the sign in screen I do indeed receive the email to change my password but when I type a new one in it then tells me my username does not match requirements? There is nowhere to put the username in the change password screen so even if I wanted to change this I can’t.
So I can log in as the link recognizes I have an account but I have to go through this every time I close down
Any help much appreciated
Thanks
Andrea