Crash when running version 5.3.2

I just updated to version 5.3.2 on my Windows 10 laptop and program keeps crashing suddenly and unexpectedly after a few minutes it’s bee running, and not necessarily when executing anything. Is there a known bug that I should know about?

Also, once, when restarting I received a Werfault.exe Application Error OXc000012d

Hello @joseidom,

I am sorry to hear you are facing the issue. Could you provide some more details to troubleshoot it effectively:

  • KNIME log file: Can you attach the KNIME.log file? You can check how to locate the log file here how to locate the log file.
  • Crash logs: If there is any new hs_err_pid*.log file (log files created during a crash) in your home or workspace folder, could you share that as well?
  • Memory allocation: The issue could be due to low memory allocation. Could you review the knime.ini file located in the Executor installation directory and adjust the memory allocation as mentioned here. (Alternatively use a computer with more RAM).
  • Reinstallation: In case of an incomplete installation, you could try downloading the self-extracting archive to test a fresh version without installation.

Hope this helps.

Best,
Keerthan

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