I can’t install succesfully AI Extension using 5.4.3 I 've tried to install 5.4 from scratch and also with my antivirus off. The error I get is this:
session context was:(profile=KNIMEProfile, phase=org.eclipse.equinox.internal.p2.engine.phases.Install, operand=null → [R]org.knime.python.llm.channel.bin.win32.x86_64 5.4.3.v202503041757, action=org.knime.product.p2.actions.ShellExec).
ShellExec command exited non-zero exit value:
Installation of the Python extension failed:
ERROR: Error [WinError 225] No se pudo completar la operaci�n porque el archivo contiene un virus o software potencialmente no deseado while executing command python setup.py egg_info
ERROR: Could not install packages due to an OSError: [WinError 225] No se pudo completar la operaci�n porque el archivo contiene un virus o software potencialmente no deseado
See the files “C:\Users\fmc00\AppData\Local\Programs\KNIME\plugins\org.knime.python.llm.channel.bin.win32.x86_64_5.4.3.v202503041757\bin\create_env.out” and “C:\Users\fmc00\AppData\Local\Programs\KNIME\plugins\org.knime.python.llm.channel.bin.win32.x86_64_5.4.3.v202503041757\bin\create_env.err” for details.
Please refer to the documentation at Create a New Python based KNIME Extension .
Could someone try to help me resolve this issue?. I’am not a very technical person installing software in my computer. Many thanks in advance
Hi @fmc00006 , could you provide the content of the two log files create_env.out and create_env.err? The error seems to come from an antivirus that blocks the installation of python scripts which are needed for the AI Extension. And make sure that KNIME and Python are whitelisted in your antivirus
3 Likes
Hi Marc. Many thanks for your help!! I write some of the contents of both files below. (I could send them to your email if it helps) To be honest, as I am not a very technical person, and I saw the message, I tried to switch off my antivirus during the installation of Knime AI Extension, but apparently it seems I did not success with that.
Thanks again
create_env.err
create_env.out
Transaction
Prefix: C:\Users\fmc00\AppData\Local\Programs\KNIME\bundling\envs\org_knime_python_llm_5.4.3
Updating specs:
file:///C:/Users/fmc00/AppData/Local/Programs/KNIME/plugins/org.knime.python.llm.channel.bin.win32.x86_64_5.4.3.v202503041757/pkgs/conda/win-64::ca-certificates==2025.1.31=h56e8100_0
file:///C:/Users/fmc00/AppData/Local/Programs/KNIME/plugins/org.knime.python.llm.channel.bin.win32.x86_64_5.4.3.v202503041757/pkgs/conda/win-64::font-ttf-dejavu-sans-mono==2.37=hab24e00_0
file:///C:/Users/fmc00/AppData/Local/Programs/KNIME/plugins/org.knime.python.llm.channel.bin.win32.x86_64_5.4.3.v202503041757/pkgs/conda/win-64::font-ttf-inconsolata==3.000=h77eed37_0
file:///C:/Users/fmc00/AppData/Local/Programs/KNIME/plugins/org.knime.python.llm.channel.bin.win32.x86_64_5.4.3.v202503041757/pkgs/conda/win-64::font-ttf-source-code-pro==2.038=h77eed37_0
file:///C:/Users/fmc00/AppData/Local/Programs/KNIME/plugins/org.knime.python.llm.channel.bin.win32.x86_64_5.4.3.v202503041757/pkgs/conda/win-64::font-ttf-ubuntu==0.83=h77eed37_3
Summary:
Install: 284 packages
Total download: 0 B
Transaction starting
Transaction finished
To activate this environment, use:
micromamba activate C:\Users\fmc00\AppData\Local\Programs\KNIME\bundling\envs\org_knime_python_llm_5.4.3
Or to execute a single command in this environment, use:
micromamba run -p C:\Users\fmc00\AppData\Local\Programs\KNIME\bundling\envs\org_knime_python_llm_5.4.3 mycommand
Processing c:\users\fmc00\appdata\local\programs\knime\plugins\org.knime.python.llm.channel.bin.win32.x86_64_5.4.3.v202503041757\pkgs\pip\appdirs-1.4.4-py2.py3-none-any.whl (from -r pip_pkg_urls.txt (line 1))
Hi @fmc00006 , thanks for sharing the logs. They indicate the installation fails while installing pip packages, which still points to an antivirus issue. Here are a few steps you could try:
Remove and Reinstall
Delete the extension folders, then re-download and reinstall. Sometimes packages can be corrupted or partially downloaded.
Whitelist in Antivirus
Add KNIME, Python, Conda, and Pip to your antivirus exclusion list. (For all installed antivirus programs)
Temporarily Disable Antivirus
Turn off all antivirus software, including Windows Defender, and try the installation again. (Remember to re-enable it afterward.)
Update Your Antivirus
Older antivirus definitions can sometimes trigger false positives.
Hopefully, these suggestions help. Let us know if the problem persists or if you have further questions!
2 Likes
Hi again Marc and super Thanks for your help!!
I was not aware that I had more than one antivirus software as well to Windows Defender. I switch all antivirus softwares and Windows Defender and the Knime AI Extension Installation has ended succesfully and I can see the OpenAI nodes!!!
Many thanks again!!
If you are in Barcelona someday, let it me know
Fernando
3 Likes
system
April 1, 2025, 5:37pm
6
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