Error on updating KNIME org/eclipse/birt/report/designer/ui/editors/ReportEditorProxy

gcincilla · February 20, 2019, 5:33pm

Dear KNIMErs,
I just updated the analytical platform from v.3.5.0 to v.3.7.1. In principle the update went well but when I try to open a workflow a problem window pop up and doesn’t let me continue. The window (whose screenshot is attached) says:

An error has occurred. See error log for more details.
org/eclipse/birt/report/designer/ui/editors/ReportEditorProxy

If I click on “OK” the window doesn’t close. I also notice that this problem doesn’t occur if I run KNIME as a system superuser.
Please, do you have any hints to solve the problem?
Thank you in advance,
Gio!

Screenshot%20from%202019-02-20%2018%3A14%3A17

ScottF · February 21, 2019, 4:33pm

Hello @gcincilla -

What happens if you add the -clean parameter to your knime.ini file? Does that improve things? (If so, you should take the -clean parameter back out… as it adds to the KNIME startup time.)

If that didn’t work, can you try opening the workflow with a fresh installation of KNIME 3.7.1? (https://www.knime.com/downloads/download-knime)

Sorry for the trouble.

gcincilla · February 22, 2019, 8:53am

Dear Scott,
Thank you very much for your reply! I tried adding the “-clean” parameter to my knime.ini file. If I add it as the last file row, it gives me an error and the program cannot be launched. If I add it as the first row, the program start but the problem persists.
I also tried from a fresh installation of KNIME 3.7.1 but, after I install the packages I need, I have the same problem. Can you please tell me to what is related the problem?
The only ways in which I can avoid the problem is by:

Uninstalling the “KNIME Report Designer” package (but I cannot do that as I need it for reporting)
Run KNIME as superuser (I cannot do that neither)

Please, do you have any other suggestion how can I solve the problem?
Any help is appreciated.
Best,
Gio

ScottF · February 22, 2019, 6:57pm

Could you perhaps attach the contents of the log file immediately after the error is thrown?

gcincilla · February 26, 2019, 8:37am

Dear Scott,
Thank you very much for your help. The error (that should be related with BIRT) is thrown directly at startup after I launch KNIME, but I cannot see anything strange in the log file.
Here you have the log file when KNIME throws the error starting from a fresh installation of KNIME 3.7.1 after installing some extensions:

2019-02-26 09:28:36,165 : INFO  : main : NodeLogger :  :  : #########################################################################################
2019-02-26 09:28:36,165 : INFO  : main : NodeLogger :  :  : #                                                                                       #
2019-02-26 09:28:36,165 : INFO  : main : NodeLogger :  :  : # Welcome to KNIME Analytics Platform v3.7.1.v201901281154 (Build January 29, 2019)     #
2019-02-26 09:28:36,165 : INFO  : main : NodeLogger :  :  : # Based on Eclipse, http://www.eclipse.org                                              #
2019-02-26 09:28:36,165 : INFO  : main : NodeLogger :  :  : #                                                                                       #
2019-02-26 09:28:36,165 : INFO  : main : NodeLogger :  :  : #########################################################################################
2019-02-26 09:28:36,165 : INFO  : main : NodeLogger :  :  : #                                                                                       #
2019-02-26 09:28:36,165 : INFO  : main : NodeLogger :  :  : # Copyright by KNIME AG, Zurich, Switzerland and others.                                #
2019-02-26 09:28:36,165 : INFO  : main : NodeLogger :  :  : # Website: http://www.knime.com                                                         #
2019-02-26 09:28:36,165 : INFO  : main : NodeLogger :  :  : # E-mail: contact@knime.com                                                             #
2019-02-26 09:28:36,165 : INFO  : main : NodeLogger :  :  : #                                                                                       #
2019-02-26 09:28:36,165 : INFO  : main : NodeLogger :  :  : #########################################################################################
2019-02-26 09:28:36,165 : INFO  : main : NodeLogger :  :  : # For more details see the KNIME log file:                                              #
2019-02-26 09:28:36,165 : INFO  : main : NodeLogger :  :  : # /home/giovanni/workspaces/knime/.metadata/knime/knime.log
2019-02-26 09:28:36,165 : INFO  : main : NodeLogger :  :  : #---------------------------------------------------------------------------------------#
2019-02-26 09:28:36,166 : INFO  : main : NodeLogger :  :  : # logging date=Tue Feb 26 09:28:36 CET 2019
2019-02-26 09:28:36,166 : INFO  : main : NodeLogger :  :  : # java.version=1.8.0_152
2019-02-26 09:28:36,166 : INFO  : main : NodeLogger :  :  : # java.vm.version=25.152-b16
2019-02-26 09:28:36,166 : INFO  : main : NodeLogger :  :  : # java.vendor=Oracle Corporation
2019-02-26 09:28:36,166 : INFO  : main : NodeLogger :  :  : # os.name=Linux
2019-02-26 09:28:36,166 : INFO  : main : NodeLogger :  :  : # os.arch=amd64
2019-02-26 09:28:36,166 : INFO  : main : NodeLogger :  :  : # number of CPUs=8
2019-02-26 09:28:36,166 : INFO  : main : NodeLogger :  :  : # assertions=off
2019-02-26 09:28:36,167 : INFO  : main : NodeLogger :  :  : # host=woodstock
2019-02-26 09:28:36,168 : INFO  : main : NodeLogger :  :  : # username=giovanni
2019-02-26 09:28:36,168 : INFO  : main : NodeLogger :  :  : # max mem=1820MB
2019-02-26 09:28:36,168 : INFO  : main : NodeLogger :  :  : # application=org.knime.product.KNIME_APPLICATION
2019-02-26 09:28:36,169 : INFO  : main : NodeLogger :  :  : # ID=01-cef90b5a0e28061d
2019-02-26 09:28:36,169 : INFO  : main : NodeLogger :  :  : #########################################################################################
2019-02-26 09:28:36,169 : WARN  : main : ProfileManager :  :  : Could not write combined preferences file '/home/giovanni/workspaces/knime/.metadata/.plugins/org.knime.product/combined-preferences.epf', will use temporary file '/tmp/combined-preferences7158697349382813644.epf' instead.
2019-02-26 09:28:42,212 : DEBUG : main : DatabaseConnectionSettings :  :  : Settings database timeout to 15 seconds
2019-02-26 09:28:43,107 : DEBUG : main : DatabaseConnectionSettings :  :  : Database concurrency (sync via database connection) is true.
2019-02-26 09:28:43,108 : DEBUG : main : KNIMECorePlugin :  :  : Setting KNIME max thread count to 8
2019-02-26 09:28:43,108 : DEBUG : main : KNIMECorePlugin :  :  : Setting KNIME temp dir to "/tmp"
2019-02-26 09:29:08,261 : ERROR : Worker-1 : SparkProviderRegistry :  :  : Problems during initialization of Spark provider with id 'org.knime.bigdata.spark.local.SparkLocalNodeFactoryProvider'. Exception: Plug-in org.knime.bigdata.spark.local was unable to load class org.knime.bigdata.spark.local.SparkLocalNodeFactoryProvider.
2019-02-26 09:29:08,277 : ERROR : Worker-1 : SparkProviderRegistry :  :  : Extension org.knime.bigdata.spark.local ignored.
2019-02-26 09:29:13,837 : WARN  : Worker-1 : Node : Create File Name : 1:5:9 : Selected directory '/tmp/knime_tc_2u4yohvcb9gw' cannot be accessed!
2019-02-26 09:29:13,952 : WARN  : Worker-1 : Node : Create File Name : 1:6:9 : Selected directory '/tmp/knime_tc_mbamo8mnif2i' cannot be accessed!
2019-02-26 09:29:14,103 : WARN  : Worker-1 : Node : Create File Name : 1:7:9 : Selected directory '/tmp/knime_tc_4lr8relatpaq' cannot be accessed!
2019-02-26 09:29:14,208 : WARN  : Worker-1 : Node : Create File Name : 1:8:9 : Selected directory '/tmp/knime_tc_0geku89fa42c' cannot be accessed!
2019-02-26 09:29:14,329 : WARN  : Worker-1 : Node : Create File Name : 1:10:9 : Selected directory '/tmp/knime_tc_vr6gqqptdnis' cannot be accessed!
2019-02-26 09:29:14,433 : WARN  : Worker-1 : Node : Create File Name : 1:11:9 : Selected directory '/tmp/knime_tc_rcsibqomys15' cannot be accessed!

Does this help? Do you have any suggestion?

SimonS · February 26, 2019, 4:00pm

Hi @gcincilla,

Could you share the whole log file with us? Often, several events happen at the same time during startup, i.e., some things might be logged later than expected.
My current guess is that KNIME tries to access a file or directory for which it needs superuser permission. We need to figure out which directory it is and change the permissions of that.

Cheers,
Simon

gcincilla · February 26, 2019, 4:40pm

Hi SimonS,
In order to send you a knime.log file not containing sensitive information, I created a new directory for using as KNIME workspace. Once I did it I realized that on this new workspace the problem didn’t occur. Even if KNIME was launched as a normal (non super-) user.
It seems that KNIME v.3.7.1 has problems with some file contained in the “.metadata” directory of my workspace, and these problems didn’t occur with KNIME v.3.5.0.
To avoid the problem I simply delete the “.metadata” directory in my workspace and now everything seems to work. Can you please confirm me that this is a safe solution?
I hope this post can be useful to other people encountering the same problem.
Thanks you all for your help!
Gio

SimonS · February 26, 2019, 4:55pm

The .metadata directory contains the workspace settings. Deleting it is safe, though. You won’t lose any of your workflows and the directory will be re-created during the next startup and settings will be reset to default.

Glad to hear you found a solution!

Simon