Error while trying to install - AI Extension (Labs) 5.2.1

I get the following error while trying to install AI Extension (Labs).
Always on the 67% installation process.

eclipse.buildId=unknown
java.version=17.0.5
java.vendor=Eclipse Adoptium
BootLoader constants: OS=win32, ARCH=x86_64, WS=win32, NL=en_US
Command-line arguments: -os win32 -ws win32 -arch x86_64

org.eclipse.equinox.p2.engine
Error
Mon Mar 18 14:27:46 CDT 2024
session context was:(profile=KNIMEProfile, phase=org.eclipse.equinox.internal.p2.engine.phases.Install, operand=null → [R]org.knime.python.llm.channel.bin.win32.x86_64 5.2.1.202402071416, action=org.knime.product.p2.actions.ShellExec).

From create_env.err file:

ERROR: Could not install packages due to an OSError: HTTPSConnectionPool(host=‘files.pythonhosted.org’, port=443): Max retries exceeded with url: /packages/e0/44/827b2a91a5816512fcaf3cc4ebc465ccd5d598c45cefa6703fcf4a79018f/attrs-23.2.0-py3-none
-any.whl (Caused by NewConnectionError(‘<pip._vendor.urllib3.connection.HTTPSConnection object at 0x00000207C7E9F1D0>: Failed to establish a new connection: [Errno 11001] getaddrinfo failed’))

create_env.err (2.4 KB)
create_env.out (31.8 KB)

@rsalencar maybe you can take a look at this thread. Maybe you try a fresh installation with the latest KNIME version in a fresh folder. Sometimes some pip settings and existing (older) folders seem to confuse the installation process:

1 Like

Still impossible to install.
Even after fresh Knime installation error persists.

PS: i am in a enterprise environment behind proxy. (all other installations works fine)


.bak_0.log (1.0 MB)

@rsalencar my suggestion would still be to take a look at the other thread about how to install a Python based extension when you are behind a firewall.

Due to internal policy i am not able to reproduce that same process.
Btw, in this project i plan to use an internal Azure OpenAI Service (closed LLM model).
With that new information, is there anything else i can do as a workaround?