How to update the active accounts of the USER for KNIME Server Large?

[EXEM-Kim]

Hi KNIME,

I need to update the accounts of the user for KNIME Server Large.

I have the partner license for 5 users and the active users were fully occupied.

So, I deleted three of the users and added other three users to try update accounts.

I restarted the KNIME Server and the RabbitMQ Server but the active accounts weren’t updated.

Here is the active user accounts picture from WebPortal.

What am I supposed to do to update the user account?

KNIME Server Large 4.8
KNIME AP 4.0
RbbitMQ Server 3.7.17

Best,
EXEM-Kim

[RolandBurger]

Hi @EXEM-Kim,

This is the expected behavior. KNIME Server users are named users. There is no floating user license model, i.e., you can’t just remove users and add new ones.

Taken seats are freed after a certain period, but this cannot be enforced.

Cheers,
Roland

[EXEM-Kim]

Hi @RolandBurger,

Thanks to you, I’ve learned something I didn’t know.

Then, Could you let me know how long is the certain period?

Best,
EXEM-Kim

[AndriyDmytrenko]

Hi @RolandBurger
I have the same question and I’d like to know the duration of this period too.

Thanks.
Andriy

[RolandBurger]

Answered you via PM.

[AdamLee]

Same question, could you please provide the period length? Also, is it adjustable & how to adjust?

[NDekay]

Hello @AdamLee,

My recommendation to any KNIME server administrator who finds themselves in a situation like this one is to reach out to support@knime.com and we can assist you directly to fit a solution to your environment’s needs.

Thank you,
Nickolaus

[AdamLee]

Hi Nickolaus, still waiting to hear from you. There is no need to change our subscription, as user responsibilities have changed.