just to see if I got it right. You would like everything between AHT and Autopay to become sub-metric of AHT or? Ideally can you share data input example and desired output?
Everything between AHT and Autopay becomes a submetric of the AHT group
like everything between Autopay and CSAT becomes a submetric of Autopay and so on and so forth.
and what about desired output? Can you also share (workflow) what you currently done with this input? You could probably use JSON Transformer to obtain your desired format but I’m not sure which one is that exactly…
hmm… Don’t think JSON Transformer will help here but rather using some string manipulations prior to turning data into JSON could. Can you share workflow which is not in state reset and I can give it a try but no promises…