I have stood up my Business Hub and created my initial team. Everything checked out except I can’t connect with the Analytics Platform and after a workflow is added to a team from the community(thats the only way I can add right now), I can’t open or do anything with it. I’m seeing a 401 error in the dev console of my browser when I try and open the workflow. I have full access to everything else in the KNIME Hub though. Please help
Hi @Gnobodyuknow,
in order to assist, more details like what exact requests you see responding with 401 in the browser console would significantly help. A 401 resonse means there is an authorization issue.
I recall to have faced an issue with keycloak when when deploying a KBH. Check the deployment status in the KBH admin and generate a support bundle to get a better understanding of potential issue. Here is the how to in case you never did that before (note: that is a link to an older version of the docs but still valid):
Cheers
Mike
Hello Mike,
Thank you for your response. I have created a bundle and sent it in. Just trying to do my part to troubleshoot from my end. Here is what I find on my browser dev console.
Request URL
Request Method
GET
Status Code
401 Unauthorized
Remote Address
34.xxx.xxx.xxx:443
Referrer Policy
no-referrer
Thank you for any further help,
Gno
Are there any errors to be found in the support bundle? Just checked our documentation and our auth issue was due to a inconsistent TLS propagation in the configs. Anyways, you can also try assessing if any of the pods are failing via kubectl get pods --all-namespaces. For even more verbosity execute kubectl get pods -A -o wide. Look for anything.
I ran both commands and everything in each comes back running or completed. There is nothing in failed state
I don’t know what organization you’re with on the forums, but if you create a ticket to support@knime.com we can share information directly and help you troubleshoot further.
That’s my best advice for you at this juncture.
Regards,
Nickolaus