Problem with BIRT report after installing new version of KNIME

ssimara · December 7, 2022, 2:34pm

Dear Knimers, in my work I using reports and, until last update to KNIME 4.7, they are working quite well (except one complaine i made it before - problem with generating Report as word documents with two master pages) - now I faced with problem below (as I said, I do not any kind of changes before I
install new version of KNIME):

HTTP ERROR 500 javax.servlet.ServletException: javax.servlet.ServletException: JSP file [/webcontent/birt/pages/layout/FramesetFragment.jsp] not found
URI: /viewer/frameset
STATUS: 500
MESSAGE: javax.servlet.ServletException: javax.servlet.ServletException: JSP file [/webcontent/birt/pages/layout/FramesetFragment.jsp] not found
SERVLET: ViewerServlet
CAUSED BY: javax.servlet.ServletException: javax.servlet.ServletException: JSP file [/webcontent/birt/pages/layout/FramesetFragment.jsp] not found
CAUSED BY: javax.servlet.ServletException: JSP file [/webcontent/birt/pages/layout/FramesetFragment.jsp] not found
Caused by:
javax.servlet.ServletException: javax.servlet.ServletException: JSP file [/webcontent/birt/pages/layout/FramesetFragment.jsp] not found
at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.java:157)
at org.eclipse.jetty.server.handler.gzip.GzipHandler.handle(GzipHandler.java:717)
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:122)
at org.eclipse.jetty.server.Server.handle(Server.java:562)
at org.eclipse.jetty.server.HttpChannel.lambda$handle$0(HttpChannel.java:505)
at org.eclipse.jetty.server.HttpChannel.dispatch(HttpChannel.java:762)
at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:497)
at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:282)
at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:319)
at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:100)
at org.eclipse.jetty.io.SelectableChannelEndPoint$1.run(SelectableChannelEndPoint.java:53)
at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:894)
at org.eclipse.jetty.util.thread.QueuedThreadPool$Runner.run(QueuedThreadPool.java:1038)
at java.base/java.lang.Thread.run(Unknown Source)
Caused by: javax.servlet.ServletException: JSP file [/webcontent/birt/pages/layout/FramesetFragment.jsp] not found
at org.apache.jasper.servlet.JspServlet.handleMissingResource(JspServlet.java:400)
at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:368)
at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:327)
at org.eclipse.jetty.jsp.JettyJspServlet.service(JettyJspServlet.java:101)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:590)
at org.eclipse.jetty.servlet.ServletHolder$NotAsync.service(ServletHolder.java:1419)
at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:764)
at org.eclipse.jetty.servlet.ServletHandler$ChainEnd.doFilter(ServletHandler.java:1630)
at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:506)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:131)
at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:596)
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:122)
at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:223)
at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1571)
at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:221)
at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1378)
at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:176)
at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:463)
at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1544)
at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:174)
at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1300)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:129)
at org.eclipse.jetty.server.Dispatcher.include(Dispatcher.java:119)
at org.eclipse.birt.report.presentation.aggregation.layout.FramesetFragment.service(FramesetFragment.java:89)
at org.eclipse.birt.report.servlet.ViewerServlet.__doGet(ViewerServlet.java:167)
at org.eclipse.birt.report.servlet.BirtSoapMessageDispatcherServlet.doGet(BirtSoapMessageDispatcherServlet.java:143)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:503)
at org.apache.axis.transport.http.AxisServletBase.service(AxisServletBase.java:332)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:590)
at org.eclipse.birt.report.servlet.BirtSoapMessageDispatcherServlet.service(BirtSoapMessageDispatcherServlet.java:115)
at org.eclipse.jetty.servlet.ServletHolder$NotAsync.service(ServletHolder.java:1419) …

eddy0620 · December 8, 2022, 7:17am

I had the same issue.

ssimara · December 13, 2022, 5:16am

Dear Knimers, do you have any explanation/solution? Although this message appears, it is possible to generate docx, pdf documents, the only thing is that it is not possible to open the report directly in a web browser.

ScottF · December 14, 2022, 11:16am

Hi @ssimara -

No explanation yet, although you are not the first to have noticed this. I’m asking for more details internally.

ssimara · December 14, 2022, 11:57am

Thanks ScottF, glad to hear you are work on solution.

ScottF · December 14, 2022, 2:56pm

We have an existing ticket for this (AP-19863), so the developers are aware. Can you confirm which operating system you are using - I suspect Mac OS?

ssimara · December 14, 2022, 3:09pm

No, it is Win10 system.

ScottF · December 15, 2022, 8:07am

Can you try starting KNIME AP with the -clean parameter in the knime.ini file? (Be sure to remove it afterward, as it increases startup time.)

Alternately, if that doesn’t help, does the situation improve using a new workspace, or fresh installation?

ssimara · December 15, 2022, 9:07am

As I said earlier, I did’t make any kind of changes before I star upgrade from 4.6 to 4.7 using default update process from app - and I did allready, after I noticed problem with report creation, start fresh new installation of KNIME. I also, after no success, apply -clean method in ini file - nothing change.
I did not try with using a new workspace - do you mean that I have to create new workflow folder and copy my workflows in it?

ScottF · December 15, 2022, 9:20am

I ask because there’s a suspicion internally that this may be caused by a classpath resolution issue caused by the update, not anything you did or didn’t do. We’re still trying to track down what that might be.

Sorry to hear -clean didn’t help. You can create a new workspace by going to File -> Switch Workspaces -> Other... and then just entering a new directory name. If you copy over the workflow in that question to the new workspace, it would be interesting to see if running it from there changes anything.

ssimara · December 15, 2022, 10:34am

I just tested with new workspace - nothing change.

ScottF · December 15, 2022, 10:52am

OK, thanks for the feedback on the fixes you tried. We’ll keep investigating.

JEdgar · December 22, 2022, 3:56pm

I had the same issue win11

Charm_Myae · February 9, 2023, 7:20am

Still this issue in Windows 11.

ssimara · February 9, 2023, 7:33am

I confirm as well (on Windows 10).

chrissando · February 14, 2023, 2:19am

Same issue windows 11

ScottF · February 14, 2023, 4:17pm

Hi all -

Sorry that this seems to be a widespread issue for a lot of you. The devs are looking at a fix and I’ve added your +1s to AP-19863.

wiswedel · April 21, 2023, 8:06am

(Sorry for the late follow-up here. This issue was fixed in version 4.7.2, which was released end of last month.)

system · April 28, 2023, 8:06am

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.