The server selected protocol version TLS10 is not accepted by client preferences [TLS13, TLS12]

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Hi @Jalvear,

Thank you for contacting us!

I would like to recommend to make sure the correct driver is in-use. It could be used an old version of TLS.
You can try installing a correct JDBC driver.

Also, you can check another related forum post:

Best,
Dzhnahir