when is End of Service/Support for Knime Server 4.8

KNIME Server
1

Hello

Our Knime Server’s version is Ver4.8,
We are considering whether upgrading Knime Server to latest version Ver12.3 or not.

My question is :

  1. when is End of Service/Support for Knime Server 4.8?If we do not upgrade to the latest version , will we have any problem?
  2. How can we upgrade directly from Ver4.8 to Ver12.3?

Thanks in advance
Ryu

2

Hi @laughsmile

we are supporting the last 4 major production ready releases. We have just released 4.13.0, which is currently not marked as production ready. So we are currently supporting 4.9. to 4.12.

For your second question, you cannot directly update from 4.8. to 4.12. there were a lot of technology changes in-between. If you want, we are happy to support you with this update and guide you through this.

All KNIME Server subscriptions come with a support subscription, you can open a ticket with our enterprise support team by sending an email to support@knime.com and they will come back to you shortly.

Kind regards, Iris

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