Workflow kills executor

Hello
I’m trying to run a workflow in the server and in some point the workflow kills the executor and I get disconected.
I have looked to the executor log, and ir starts with

A fatal error has been detected by the Java Runtime Environment:

EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x000000005e026014, pid=7548, tid=0x0000000000001480

JRE version: OpenJDK Runtime Environment (8.0_252-b09) (build 1.8.0_252-b09)

Java VM: OpenJDK 64-Bit Server VM (25.252-b09 mixed mode windows-amd64 compressed oops)

Problematic frame:

V [jvm.dll+0x126014]

Core dump written. Default location: C:\knime_server\knime_executor\hs_err_pid7548.mdmp

If you would like to submit a bug report, please visit:

http://bugreport.java.com/bugreport/crash.jsp

--------------- T H R E A D ---------------

Current thread (0x000000002797d800): JavaThread “KNIME-Worker-6-Tag Cloud 0:237:0:1291” daemon [_thread_in_vm, id=5248, stack(0x0000000038190000,0x0000000038290000)]

siginfo: ExceptionCode=0xc0000005, reading address 0x0000000000000000

Registers:
RAX=0x0000000026db4d58, RBX=0x00000007c0730f20, RCX=0x000000003828d2c0, RDX=0x0000000026db4d50
RSP=0x000000003828d250, RBP=0x0000000026db4d58, RSI=0x000000002797d9e0, RDI=0x000000002797d800
R8 =0x0000000000000004, R9 =0x0000000722aa60c0, R10=0x0000000005b6e1df, R11=0xfffffffff9ec29cf
R12=0x0000000000000000, R13=0x000000002fb77eb0, R14=0x0000000000000000, R15=0x000000003828d358
RIP=0x000000005e026014, EFLAGS=0x0000000000010202

Top of Stack: (sp=0x000000003828d250)

Any hints on whats going on or whats to look for?

Hello @lsandinop ,

Could you provide us with a few answers to help us narrow this down:

  1. What version on Knime Executor and Knime Server are you running?
  2. Did this issue just start happening or has this always happened when you run this workflow?
  3. Do other workflows cause this issue?
  4. Could you send us the logs folder from the \logs folder?
  5. Are you running the workflow from Knime AP connected to Knime Server, or directly from the webportal?
  6. Can you also send us the Xmx settings located in your knime.ini file, which is under the folder, usually under your knime_server folder?

Once we have a bit more information, we can hopefully help fix the issue.

Thanks,
Zack