JWebb
January 17, 2023, 9:45am
1
Hello
I am trying to install some new extensions and drag/drop doesn’t work. When I go to file > Install Knime extensions, I get this error:
Is this an error on my side or is something down at the moment? Is it possible to download the extension manually? (I cannot see any option to download, only drag/drop and copy link). Thanks!
ArjenEX
January 17, 2023, 10:02am
2
Hi @JWebb
This has been reported, you are not the only one
I am not able to install new extensions or check for updates to KNIME. I get the same error:
‘Contacting Sofware Sites’ has encountered a problem.
No repository found at https://update.knime.com/partner/4.6 .
[IMG1]
Same thing happens when trying to update KNIME
Please let me know if you’re seeing the same error and if you have a fix - thanks!
@gab1one More users reporting the same issue.
JWebb
January 17, 2023, 10:15am
3
Ah, good! Well, good that it’s not only me (especially as I’m not an admin on this machine!). Not good there is a problem
1 Like
gab1one
January 17, 2023, 12:40pm
4
Hi @JWebb ,
We are currently working on fixing this issue, in the meantime take a look at this workaround:
Hi @edwar_forero thank you for your patience and trying this out, I am very sorry that this is currently not working as expected, while we work on a fix I can offer you the following workaround:
In your KNIME AP preferences you can disable the Partner Update site, as shown in this screenshot, this will allow you to install extensions from other update sites:
[image]
best,
Gabriel
best,
Gabriel
1 Like
JWebb
January 17, 2023, 12:44pm
5
Thanks Gabriel. I have marked your response as the resolution for now as it offers a workaround and the problem is known and being investigated.
Hi,
I have a knime of 4.7.0 platform, unable to update the extensions.
Can you please look into this?
Thanks & Regards,
Gopal
Hi @gokarana_1977
Pleae have a look at the post from @gab1one just above yours. It’s a KNIME issue and they are working on fixing it.
1 Like
gab1one
January 18, 2023, 12:19pm
8
We have found the solution for this issue, take a look here:
Hi @edwar_forero , @DrewG42 , @rpereira , @Mirri
We found a solution for this problem, affected users can trigger a manual refresh of the update site from their preferences, which should fix the issue:
To do so select the partner update site and then click on the “Reload” button:
[2023-01-18_10-28]
best,
Gabriel
1 Like
JWebb
January 19, 2023, 8:47am
9
Amazing, it worked Thanks to you and the team!
2 Likes
system
Closed
January 26, 2023, 8:48am
10
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